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Community association managers should have strong, trusting relationships with board members and residents. Core habits like clear communication, timely and thoughtful responses, and unwavering follow-through help managers build trust. In an increasingly fast-paced world, these practices are more important than ever; they define professional excellence.

What Board Members Should Know About Budgets

Fannie Mae and Freddie Mac have recently updated their lending guidelines for condominium communities. These new guidelines will have a major impact on these associations with respect to obtaining a reserve study as well as maintaining certain levels of insurance.

Reducing Fire and Wildfire Risk in Utah Associations

Artificial intelligence is quietly transforming how management companies work. Not by replacing managers with robots, but by doing something much more useful: taking the busy work off our plates so we can focus on what actually matters. Relationships. Judgment. The communities themselves.

Insurance Deductibles for HOA's

According to an article from The Wall Street Journal, the U.S. Department of Housing and Urban Development on May 22 issued an internal enforcement memorandum regarding animal-related accommodations. According to the memorandum, effective immediately, the Office of Fair Housing and Equal Opportunity must find reasonable cause to approve and recommend reasonable accommodations only for cases ...

Boards provide direction, while professional managers focus on execution. When that partnership is clear, communities tend to operate more smoothly.

The CAI Utah Legislative Action Committee (UT LAC) actively advocated on behalf of the approximately 644,000 Utahns living in 208,800 homes in more than 3,650 community associations across the Beehive State during the 2026 state legislative session. The State Legislative Session began on January 20 and adjourned on March 6, 2026. The Utah Legislative Action Committee tracked 10 bills of relevance ...

Water mitigation is the critical first step taken to stop the water damage in your home and prevent it from getting worse.